RMI provides Fire Station Alerting, Automatic Vehicle Location, CAD and dispatch integration, wireless communications, and related public safety technology for fire and emergency response organizations.

A fire station alerting system connects emergency dispatch information with technology inside the fire station to notify firefighters of an incident and provide information needed for response. RMI fFire station alerting is designed to help departments deliver fast, reliable alerts while supporting turnout performance and firefighter wellness.

Automatic Vehicle Location, or AVL, uses location technology to provide real-time visibility into fire apparatus and other emergency vehicles. Fire departments can use AVL to improve fleet awareness and understand where response resources are located.

RMI solutions  integrate with public safety communications infrastructure to help information move between dispatch systems, fire stations, vehicles, and responding personnel. Integration requirements depend on an agency's existing systems and operational environment.

RMI can work with agencies planning new fire stations as well as departments modernizing or replacing existing station alerting infrastructure. Engaging RMI during the planning process can help agencies evaluate alerting, integration, and communications requirements before deployment.

RadioMobile has been awarded a GSA Multiple Award Schedule (MAS) contract for the purchase of mobile data communications, automatic vehicle location and fire station alerting equipment. Under the MAS Program, GSA issues long-term governmentwide contracts that provide federal, state, and local government buyers access to commercial products, services, and solutions at pre-negotiated pricing. Visit our GSA purchasing page for more information on available products and pricing.

RadioMobile has been awarded the following Sourcewell contracts which include discounted pricing for public safety communications technology and hardware solutions and public safety software. Sourcewell is a national cooperative government partner that simplifies the purchasing process by handling the competitive bid process for you. For more on RadioMobile’s Sourcewell contracts or how to become a member, please visit our Sourcewell purchasing page.

RadioMobile can help! We have years of experience responding to RFPs. We can even help you compose your RFP by providing recommended specifications based on our experience with other agencies similar to your own. Contact us to learn more.

You can purchase directly from RadioMobile. We have years of experience working with government procurement departments. Contact us to learn more.

We often encounter situations where multiple agencies are looking to combine resources by purchasing under one contract. We can work with you and your partner agencies to determine the solution that works best for all stakeholders while distributing the costs. Contact us to learn more.

RadioMobile offers a variety of hosted services allowing fire & EMS agencies to get up and running quickly with key services while eliminating the burden of costly IT infrastructure and capital expense. Use our hosted services to spread the cost of software (and optionally hardware) over the time of its use, helping to reduce budgeting obstacles. Visit our IQ Hosted Services web page to learn more.

RadioMobile’s integrated AVL and FSA solutions allow you to extend your existing system more quickly and easily. We may even be able to leverage your existing contract thereby streamlining the purchasing process. Contact us to learn more.

RMI AVL improves response times by giving chiefs and command staff a real‑time, authoritative picture of where every unit is, what they’re doing, and how quickly they can reach an incident. Instead of relying on radio updates, manual status changes, or outdated GPS feeds, the system continuously updates unit locations and availability with high accuracy. This eliminates the lag that often leads to suboptimal dispatching or delayed decision-making. Chiefs gain confidence that the best available unit dispatch is consistently applied, even during high‑tempo operations or simultaneous incidents. 

Beyond simple location tracking, RMI AVL enhances the entire response chain. Automated timestamps reduce the burden on crews and dispatchers, ensuring that turnout, enroute, and on‑scene times are captured accurately without manual intervention. Routing intelligence helps crews avoid congestion, closures, or terrain challenges that would otherwise slow response. Over time, these improvements compound into measurable reductions in turnout and travel times, which chiefs can present to city leadership, accreditation bodies, and the community as evidence of operational excellence. 

RMI AVL also strengthens accountability and performance monitoring. Chiefs can analyze trends across shifts, stations, and battalions to identify bottlenecks or training opportunities. This data driven approach supports continuous improvement and helps agencies align with NFPA standards and accreditation requirements. Ultimately, RMI AVL transforms response time management from a reactive process into a proactive, measurable, and strategically guided capability. 

Yes. RMI AVL integrates directly with ECC dispatch consoles in a way that enhances dispatcher workflows rather than complicating them. The system works seamlessly alongside CAD, providing reliable, real-time visibility during both high-volume call periods and routine operations. 

The integration also strengthens the accuracy and reliability of dispatch decisions. Because RMI AVL continuously updates unit locations and availability, dispatchers can trust that the information they see reflects real-world conditions. This is especially important during simultaneous incidents, mutual‑aid responses, or rapidly evolving events where outdated information can lead to delays or misallocated resources. By providing a unified, real‑time view of the fleet, RMI AVL helps dispatchers maintain situational awareness and make faster, more confident decisions. 

From a technical standpoint, integration is built on secure, standards‑based interfaces that minimize maintenance and reduce the burden on IT teams. ECC supervisors benefit from a system that is stable, predictable, and easy to support. Over time, this integration contributes to improved response performance, reduced dispatcher workload, and a more resilient emergency communications environment

Yes. RMI AVL is engineered specifically to maintain operational continuity in low signal, rural, and remote environments where traditional connectivity often fails. Communications Technicians know that fire apparatus routinely operate in canyons, heavy canopy, mountainous terrain, and fringe‑coverage zones where cellular networks degrade or disappear entirely. RMI AVL addresses this reality by supporting hybrid connectivity — including cellular, satellite, and Wi‑Fi — and intelligently switching between them as conditions change. This ensures that units remain visible to command and dispatch even when primary networks are unavailable. 

When connectivity drops below a usable threshold, RMI AVL enters an offline continuity mode that preserves critical functionality. Crews can still view maps, navigate, and record breadcrumb trails without interruption. Once the connection is restored, the system automatically synchronizes stored data with the cloud, ensuring that command staff receive a complete and accurate picture of unit movement. This is especially valuable during wildland deployments, extended rural incidents, or mutual‑aid responses where coverage varies dramatically across the operational area. 

For Communications Technicians, this resilience reduces the burden of troubleshooting connectivity issues in the field. Instead of relying on workarounds or manual reporting, the system is designed to handle real-world network variability gracefully. This leads to more reliable situational awareness for command, fewer blind spots during critical operations, and a more dependable communications environment overall. RMI AVL’s ability to function in challenging terrain is a major advantage for agencies that operate outside dense urban coverage zones.

Yes. RMI AVL is designed from the ground up to integrate cleanly with modern CAD systems using secure, standards‑based interfaces. For IT Directors, this means the platform doesn’t require disruptive changes to your existing CAD environment or force you into proprietary middleware. Instead, RMI AVL connects through well‑documented APIs that support bi‑directional data exchange, ensuring that unit statuses, timestamps, and incident information remain synchronized across both systems. This eliminates the inconsistencies that often arise when AVL and CAD operate in silos, and it ensures that dispatchers, field crews, and command staff are all working from the same authoritative data.

The integration is engineered to be stable and low maintenance. Because RMI AVL is cloud‑native, updates and enhancements are delivered seamlessly without requiring downtime or manual intervention from your IT team. The system is also designed to be resilient, with built‑in safeguards that maintain data continuity even if connectivity fluctuates. This is especially important for agencies that operate in mixed urban‑rural environments or rely on multiple network providers. IT Directors can trust that the integration will remain reliable under real‑world conditions, including high‑volume call periods and large‑scale incidents.

From a security standpoint, RMI AVL adheres to public safety cybersecurity standards, ensuring that data exchanged between CAD and AVL is encrypted, authenticated, and protected from unauthorized access. This reduces risk and simplifies compliance with internal IT policies and external regulatory requirements. Ultimately, RMI AVL enhances your CAD system rather than complicating it, giving your agency a modern, interoperable foundation for dispatch and field operations.

RMI AVL improves “best available” unit dispatch accuracy by giving dispatchers real-time, high-precision data on unit location, availability, and routing conditions. It helps ensure the right unit is selected based on current operating conditions, recognizing that the closest unit is not always the best unit to send. 

The platform also accounts for real-world variables that affect travel time, such as traffic congestion, road closures, and terrain challenges. By incorporating these factors into routing calculations, RMI AVL ensures that the recommended unit is not only geographically closest but also operationally fastest. This is especially important in jurisdictions with complex roadway networks, seasonal traffic patterns, or mixed urban‑rural environments where distance alone is not a reliable indicator of response time. 

For ECC supervisors, improved best available unit accuracy translates into better overall performance metrics and stronger public trust. When the right unit is dispatched the first time, response times improve, resource allocation becomes more efficient, and operational consistency increases across shifts and battalions. Over time, these improvements contribute to a more resilient and effective emergency communications system. 

RMI AVL reduces dispatcher workload by automating many of the repetitive, time‑consuming tasks that traditionally fall on ECC staff. Instead of manually updating unit statuses, verifying locations, or entering timestamps, dispatchers can rely on RMI AVL to handle these functions automatically. This reduces radio traffic, minimizes the risk of human error, and frees dispatchers to focus on call triage, incident prioritization, and coordination with field units. During peak call periods or major incidents, this automation becomes especially valuable, helping dispatchers maintain clarity and control in high stress environments. 

Automated status changes keep CAD aligned with each unit’s actual readiness, while real-time location updates eliminate repeated location checks. This reduces cognitive load and helps dispatchers maintain situational awareness without constantly managing manual updates. Over time, these efficiencies contribute to a calmer, more predictable ECC environment where dispatchers can perform at their best. 

In addition to operational benefits, RMI AVL supports dispatcher wellness by reducing the mental strain associated with high‑volume, high‑pressure work. When routine tasks are automated and information is reliable, dispatchers experience fewer moments of uncertainty or overload. This leads to better decision making, improved job satisfaction, and a more sustainable work environment for ECC personnel. 

RMI AVL strengthens “best available” unit dispatch by continuously evaluating real‑time unit locations, availability, and travel conditions, ensuring that the fastest appropriate resource is always identified. Instead of relying on periodic GPS updates or manual radio confirmations, the system streams high‑accuracy location data that reflects the true position and readiness of each apparatus. This eliminates the guesswork that often leads to suboptimal dispatch decisions, especially during high‑tempo operations or when multiple incidents occur simultaneously. For Operations Chiefs, this means dispatch recommendations are grounded in real‑world conditions rather than outdated assumptions. 

Dynamic routing is another major advantage. RMI AVL incorporates live traffic conditions, road closures, terrain challenges, and historical travel patterns to guide units along the most efficient path. This is especially valuable in dense urban areas, regions with seasonal congestion, or jurisdictions with complex roadway networks. Crews receive updated routing automatically as conditions change, reducing delays and improving consistency across shifts and battalions. Over time, these routing efficiencies translate into measurable improvements in response performance and operational predictability. 

For multi-company responses, RMI AVL provides a unified view of how units are converging on an incident. Operations Chiefs can see which companies are arriving first, which are delayed, and whether additional resources should be reassigned or repositioned. This level of visibility supports more informed tactical decisions and enhances coordination during structure fires, medical surges, and large‑scale events. Ultimately, RMI AVL transforms best available unit dispatch from a static process into a dynamic, data‑driven capability that improves both speed and operational effectiveness. 

Yes. RMI AVL integrates with fire station alerting systems to create a seamless flow of information from dispatch to the station floor. When a call is initiated, RMI AVL can synchronize unit status, turnout timing, and dispatch notifications with the fire station alerting platform. This ensures that crews receive consistent, real‑time information regardless of whether they’re viewing it on a station monitor, mobile device, or in‑vehicle tablet. The integration reduces confusion, eliminates redundant steps, and helps crews mobilize more quickly and efficiently. 

For chiefs, this integration strengthens operational consistency across the department. Turnout times become more predictable, and the risk of missed or delayed notifications is significantly reduced. The system also supports automated timestamping, which improves the accuracy of response time reporting and reduces the administrative burden on crews and dispatchers. These improvements contribute directly to better performance metrics and stronger compliance with NFPA and accreditation standards. 

In multi-station or multi-battalion environments, the integration adds even more value. Chiefs gain a unified view of how quickly each station is mobilizing, where delays may be occurring, and how station alerting performance correlates with overall response times. This level of insight supports targeted training, resource allocation, and operational planning, helping chiefs continuously improve service delivery.

RMI FSA seamlessly integrates with RadioMobile’s ruggedized, in-vehicle mobile data computers, so supervisors and responders know the exact location and status of emergency apparatus and personnel at all times.

RMI FSA is a fully automated, digital fire station alerting system capable of interpreting and converting CAD dispatch data into fire station actions such as alert tones, lights, message displays, dispatch voice, and more.

RMI FSA helps departments meet critical response requirements by shaving valuable seconds off response times in accordance with local policies and NFPA. It reduces dispatch-processing time by sending digital alert data over a high-speed network and can notify multiple stations simultaneously within seconds.

Yes. RMI FSA directly interfaces with most Computer-Aided Dispatch systems (CAD), allowing for two-way communications and status updates. It also interfaces with multiple CAD systems, CAD vendors, and dispatch centers.

RMI FSA provides manual dispatch backup options, allowing for station alerting in the event CAD is unavailable. It also provides standalone operation for primary or backup dispatching.

RMI FSA uses multiple data communication links so an alert can get through even if one link is down. The system also provides automatic monitoring and notification of system health, multiple levels of system redundancy, and 24 hours of uninterruptible battery power in the event of power loss.

Yes. RMI FSA provides a 100% independent backup alert option for an additional level of system redundancy. The system can also provide standalone operation for primary or backup dispatching.

Yes. RMI FSA is an end-user programmable system with customizable alerting. Alerts, triggers, actions, sequences, tones, and timers can be configured locally, with unlimited user-defined response sequences.

RMI FSA provides fast, automated dispatch, multi-station alerting, automated voice announcements, CAD integration, dispatch backup, alert confirmation, and event logging. It can send digital alert data over a high-speed network, notify multiple stations simultaneously, and automatically log and time stamp system events, alarms, and dispatch operator actions.

RMI FSA uses redundant communication links, independent backup alerting, automatic system monitoring, and 24-hour UPS backup to help maintain station alerting during communication or power disruptions. The system continuously monitors and records system status and provides warnings on equipment concerns.

Yes. Zone control alerts only the crew(s) and/or spaces needed for the call. Tones, voice messages, and colored lighting can identify the exact emergency apparatus and personnel who need to respond.

RMI FSA provides configurable alert sequences, clear incident information, integrated station equipment, and turnout time tracking. Alerts, triggers, actions, sequences, tones, and timers can be configured locally, while incident details can be displayed and spoken throughout the station.

Yes. RMI FSA can integrate with station appliances, bay doors, and other devices during an alert sequence. It can also control station lighting, support high-power audio amplification for station overhead speakers, and drive additional remote display terminals.

Yes. RMI FSA provides automated text-to-speech voice announcements with the goal of reducing critical response times. The system also supports user-defined tones and voices and easily scheduled pre-recorded voice announcements.

Yes. The optional turnout timer provides elapsed time to measure and improve time-out-of-station. It is a digital count-up timer that starts when dispatch or an incident is received and can be set to stop based on normal incident sequence conditions.

Optional components for RMI FSA include the Rip-N-Run Printer, Turnout Timer, Remote Displays, RMI FSA Server, Backup Command System, Crew Alert Indicator Module, Crew Alert Panel, Zone Selector Panel, and Acknowledgement Button.

Yes. RMI FSA provides zone control to alert only the crew(s) and/or spaces needed for the call. The system also provides colored indicators to confirm dispatched equipment types, a heart-saver alert tone that precedes all alerts, and a crew room controller that configures the system to the crew occupying that shift.

IQ Mobile is designed to work with the devices your department chooses—rugged MDCs, tablets, or a hybrid configuration across your fleet. This flexibility allows you to modernize at your own pace, align with procurement realities, and support mixed hardware environments without sacrificing functionality. RadioMobile will configure IQ Mobile to match your operational needs, including Schedule A requirements, ensuring every apparatus and crew member has reliable access to mission‑critical data.

Yes. IQ Mobile is engineered for seamless connectivity to your CAD and AVL systems, providing uninterrupted access to incident details, mapping, routing, and unit status information. This integration ensures firefighters receive accurate, real‑time data whether they’re responding from a station, en route, or operating in remote terrain. For fire chiefs, this means improved command visibility, fewer communication gaps, and more confident decision‑making during dynamic incidents.

IQ Mobile synchronizes live incident data, unit statuses, and AVL location intelligence across the entire IQ platform, giving fire chiefs a unified operational picture. This real‑time visibility helps you track resource movement, anticipate needs, and maintain strategic oversight during multi‑unit or multi‑operational period incidents. The system reduces blind spots, enhances coordination, and supports more informed tactical and administrative decisions.

Absolutely. IQ Mobile maintains consistent workflows across MDCs, tablets, and other supported devices, allowing your department to deploy the right hardware for each apparatus type. Engines may run rugged MDCs while support vehicles use tablets—yet all crews experience the same interface, features, and data access. This reduces training complexity, supports phased modernization, and ensures operational continuity across your fleet.

No. IQ Mobile is built to align with your existing operational patterns, minimizing disruption while enhancing mobile data access. The interface mirrors familiar workflows, reducing the learning curve for crews and command staff. Fire chiefs benefit from improved data accuracy and reduced radio traffic without needing to overhaul established procedures. The transition is structured to be smooth, predictable, and supportive of your department’s culture.

IQ Mobile is optimized for mission‑critical conditions, including rural, mountainous, and high‑call‑volume environments. The software manages data efficiently to maintain performance even when connectivity is limited or intermittent. For fire chiefs, this reliability ensures crews receive essential information when they need it most—during initial attack, extended operations, or large‑scale incidents where communication resilience is essential.

Yes. IQ Mobile delivers real‑time CAD updates, incident details, routing, and status changes directly to the device, reducing the need for routine radio transmissions. Crews can update their status with a single tap, and command staff can monitor progress without requesting repeated verbal updates. This helps keep radio channels clear for critical communications, improves operational efficiency, and reduces the risk of missed or misunderstood transmissions.

IQ Mobile enhances command oversight by providing accurate, real‑time visibility into apparatus movement, crew status, and operational readiness. Fire chiefs can monitor resource allocation, track response patterns, and identify gaps or inefficiencies across the fleet. Combined with the broader IQ ecosystem, chiefs gain simplified device management, improved data consistency, and tools that support both tactical decision‑making and administrative planning.

RadioMobile manages configuration, installation, and training from start to finish, tailoring the deployment to your hardware choices and Schedule A requirements. The rollout is designed to minimize downtime and ensure crews are comfortable with the new tools before they go live. Fire chiefs receive support in planning, onboarding, and long‑term optimization, ensuring the transition strengthens operational capability rather than disrupting it.

IQ Mobile leverages IQ OTA to deliver software and data updates over the air, eliminating the need to pull apparatus out of service for manual updates. This ensures your fleet remains current with the latest features, security enhancements, and performance improvements. For fire chiefs, this means reduced maintenance overhead, fewer logistical challenges, and a more consistent operational environment across all vehicles and devices.